She is also Former Executive Vice President and Chief Operating Officer of The RLJ Companies, where she was responsible for managing The RLJ Companies portfolio, including strategic partnerships, mergers and acquisitions, business strategy, operations and finance. Being a progress-driven platform, it focuses distinctively on emerging as well as leading companies, their reformative style of conducting business and ways of delivering effective and collaborative solutions to strengthen market share. As Chief Colleague Experience Officer, Monique is responsible for all aspects of the colleague experience, including talent management, leadership development and compensation and benefits. American Express must become a true global learning enterprise where breakthrough ideas that originate outside the United States are shared and monetized more rapidly. He held a variety of financial and operations positions at American, including leading the company’s Europe, Middle East, and Africa operations while based in London. Ms. Seeger serves on the board of FTI Consulting, Inc., a global business advisory firm, the board of the Wisconsin Foundation and Alumni Association, and serves on the Executive Committee of the Association of General Counsel and is on the Board of Trustees of the Central Park Conservancy. If you experience any issues with this process, please contact us for further assistance. This presentation contains certain forward-looking statements that are subject to risks and uncertainties and speak only as of the date on which they are made. While all of these styles have the potential to be effective when deployed in the right . Mr. Phillips previously served on the Federal Reserve Bank of New York’s Board of Directors, as well as, on President Obama’s Economic Recovery Advisory Board. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the ‘unsubscribe’ section below. Squeri is inheriting one of the worldâs most recognizable and valuable brands. By leveraging predictive analytics with this data, American Express is uniquely positioned to anticipate the future behaviors and needs of premium Cardmembers, offering them a curated experience unlike any other. Monique lives in Scarsdale, N.Y. with her husband and their three children. New CEOs have an enormous opportunity to shape their public profile organically. In this position, he leads the businesses responsible for consumer products and services, digital strategy and capabilities, and risk and information management. Chenault, 66, will be replaced on Feb. 1 by Stephen Squeri, who will take over as both American Express' CEO and chairman of the board. [email protected], Computershare In China, the world’s most important growth market for payments, American Express confronts an entrenched local payment brand in UnionPay and the emergence of popular payment alternatives like Alipay. As a member of the American Express Executive Committee and an officer of the company, Jeff plays an important role in developing the strategic direction for American Express and represents the company to the financial community. Alan currently serves as the Chief Audit Executive and head of the Internal Audit Group, providing strategic leadership on internal and external audit, compliance, and risk matters. As part of the Executive Committee, Monique works closely with the Chief Executive Officer and other Executive Committee members to ensure American Express continues to build a culture that attracts, retains and develops the best colleagues. Having worked extensively with American Express earlier in my career, I’m sure that the company is already identifying the most important challenges it faces at the dawn of a new leadership era. He earned his BA from Stanford University and his MBA from the Wharton School at the University of Pennsylvania. Alan has also held a variety of senior positions in Finance, serving as a divisional CFO for the company’s consumer and commercial payment businesses, prepaid and digital wallet groups, operating functions including technology and customer service, travel services and international banking. Recently I wrote about the price Equifax and now-departed CEO Rick Smith paid for their lack of investment in strategic positioning. The staff said they then started to see racial minorities promoted at a higher rate than white people. In this book, Ram Charan presents a radical and controversial remedy for the crisis in leadership: the Apprenticeship Model. American Express was in many ways the defining company of the American Century. She also became . . Alan is passionate about supporting the community and serves on the boards of Brooklyn Community Services and The League Education and Treatment Center, both of which are Brooklyn-based non-profit organizations. Found insideNow, in The Overachievers, Robbins uses the same captivating style to explore how our high-stakes educational culture has spiraled out of control. As CEO of AENB, Anré oversees all aspects of American Express’ U.S. banking operation, which is responsible for approximately 60 percent of the company’s total billings and revenues. The disruptive forces behind todayâs high rate of CEO turnover place immense pressure on new executives to be successful from day 1. During her more 30 years at American Express, McNeal has served in a number of roles across sales and client management, business development, and marketing . I am talking about leading your own life, being a leader among your friends, being a leader in your own family.". She began her career as an executive retained search and organization change consultant. Anna is also responsible for leading the team that oversees credit quality and fraud controls at American Express, helping to drive growth for the company by delivering continued best-in-industry credit and fraud results. This book makes a business case for a new inclusive model of human resource development, driven by the demands of increasingly diverse workplaces and continuing expansion of the global economy. Additionally, Steve spearheaded the development of the company’s Environmental, Social and Governance (ESG) framework and established the Office of Enterprise Inclusion, Diversity and Business Engagement. In his previous role as Vice Chairman, Steve led the company's Global Commercial Services group, as well as its shared services groups, which include technology, customer servicing, credit administration, and business services functions. In her role, she provides strategic guidance on partnership opportunities and ensures access to key relationships with a focus on delivering revenue growth, creating differentiated value, and improving customer engagement. American Express announced that Kenneth I. Chenault, chairman and CEO of the New York-based credit and charge card issuer, and one of the nation's few top Black executives, will retire February . The company should make a conscious effort to recruit from industries where constant disruption and product innovation are the norm: mobile commerce, digital entertainment, technology design, branded content. 1. American Express Company (NYSE:AXP) Q1 2020 Earnings Conference Call April 24, 2020 8:30 AM ET. Some people aren't used to an environment where excellence is expected.". Previously, David was Chief Credit Officer for the U.S. Consumer business and EVP of Credit and Fraud Risk Capability responsible for risk management for U.S. Consumer Services. The move is significant for the company: It marks the first black member appointed to Facebook's currently all-white board. MasterCard in particular is poised to become an ever more powerful competitor. Mobile payment technologies especially are advancing at a far more rapid pace overseas than in the core American market. The program has supported more than 600 businesses to date. He leads the delivery and operations of technology capabilities and services globally, as well as technology risk and information security, for which he has been an active proponent of industry collaboration and public/private partnerships supporting critical infrastructure security and resiliency efforts. Ms. Wardell is Chairman and CEO of Adtalem Global Education, where she oversees the strategic repositioning of Adtalem’s portfolio, successfully acquiring and integrating companies in Adtalem’s financial services vertical, and leading turnarounds and divestitures of Adtalem’s non-core assets. but we don't believe that's true," AmEx CEO Stephen Squeri said on a conference call Friday. Country of residence : Unknown. He has served on the Faculty of Electrical Engineering at Stanford University and is currently an adjunct professor at NYU’s Stern School of Business and Stanford University. The business leaders formed the New York CEO Jobs Council. Linked companies : American Express Company. Needless to say, incoming CEO Stephen Squeri has big shoes to fill. A native of Flint, Michigan, Skyler lives in New York City with her husband, Ed, and their three children. In addition to serving as a member of the American Express Executive Committee and officer of the company, Marc also serves as the lead director for American Express on the Board of American Express Global Business Travel. Assuming the mantle from a storied . Mr. Chernin is the former President, Chief Operating Officer and director of News Corporation and the former Chairman and CEO of the Fox Group, where he oversaw the global operations of the company’s film, television, satellite cable and digital media businesses. She serves as co-chair of the International Advisory Board for the non-profit organization British American Business. 2) Restore Leadership in the Premium Segment. Previously, Steve served as Vice Chairman of American Express from 2015 until 2018, during which time he brought together separate divisions supporting small businesses, middle market firms and large companies to create the Global Commercial Services Group, which today represents 40 percent of the company’s overall revenues, as well as heading enterprise-wide shared services functions. Previously, Mr. Baltimore was President of hospitality investment firm RLJ Development LLC, the predecessor to RLJ Lodging Trust. He is also a member of the American Express Executive Committee, which develops the company’s strategic direction and determines its key policies. She was named to Payment Source’s Most Influential Women in Payments in 2018. 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