Found inside – Page 461555 In addition to GM's OnStar , Harman International manufactures a similar location - based system for BMW's 7 ... Each vehicle that is equipped with the Premium service has its own phone number for incoming and outgoing calls . Requires the available Directions and Connections service plan. 4 0 obj Found inside – Page 167One popular example of this is General Motors' OnStar, which provides many features to the drivers and passengers, including contacting call centers during an emergency. As part of this service, the system can track the car's location ... /Creator (�� w k h t m l t o p d f 0 . Found inside – Page 213Ford's SYNC onboard system will read incoming text messages and Twitter updates aloud. Its MyFord Touch allows drivers to touch a screen or use voice commands to crank up the heat, start the defroster, make phone calls, and more. If the /AIS false Ah, yes, right, it's the built-in OnStar system. Only "handfuls" of verified complaints a month. They can also receive Vehicle Location Alerts via email or text at intervals of their choice that . In June 2009, OnStar joined a Verizon suit against robocallers selling extended auto warranties. Please check your email for confirmation. A little research indicates the caller may have been Santander Consumer USA. The low-stress way to find your next onstar job opportunity is on SimplyHired. And, he said, if the problem recurs, it's easy for OnStar to change your car's "telephone number" to a different one. 4. As far as WiFi, we live in a rural area and do not have internet service. “[A] fun read….Batman and Superman meet in this retro-flavored novel set amid the Cold War sensibilities of the 1950s.” —USA Today The Dark Knight meets the Man of Steel in Enemies & Allies—the thrilling story of the first-ever ... the mute control would send a signal to the radio to mute the cd, radio, xm, whatever is playing and broadcast only the phone signals . /BitsPerComponent 8 Hold to start voice recognition on your connected Bluetooth mobile device. Separately, telemarketers selling health-care product memberships are seeking dismissal of a different suit filed by Verizon and OnStar, saying the two companies have no standing--and are not harmed by the practice. OnStar's legal department refused to provide any information about that case: neither the juridiction nor the company it sued. Answer all incoming phone calls before the third ring. OnStar Command Center the Communication Hub for All Call Center Operations and Critical . The vehicle may receive an incoming call just like any other phone. 3 0 obj Here's a look at some of the key functions that you'll use to operate the infotainment system: • Home Screen: Press the HOME button on the dash to access the home screen. OnStar is a Delaware business entity with a principal place of business of 400 My managers & co-workers made my 8yrs at OnStar my most memorable & enjoyable part of my job at the company. Support. Press this ''DOT'' button to end a call to the OnStar advisor, or to cancel the call if you should press one of the other buttons accidentally. OnStar joined a Verizon suit against robocallers, saying the two companies have no standing, help protect you from the zombie apocalypse, 2021-2022 Chevy Trailblazer and Buick Encore GX earn Top Safety Pick awards, 2022 Mitsubishi Outlander shines with Top Safety Pick+ honor, 2021 Top Safety Pick awards: More automakers commit to safer cars, 2022 Hyundai Santa Fe upgraded to Top Safety Pick+ status, 2021 Lincoln Nautilus Black Label earns Top Safety Pick designation. Found insideNew edition of the top-selling guide to IoT and edge computing for architects that helps you create IoT solutions for a variety of industries and organizations. That's because consumers may give out the number to friends or other callers they need to communicate with. More Support. That worked just fine for me. Map Coverage available in the United States, Puerto Rico and Canada. OnStar is also set up so that it makes an obvious noise whenever an operator places an incoming call, which makes it impossible for an unscrupulous operator to eavesdrop. That's because consumers may give out the number to friends or other callers they need to communicate . Receiving a Call. I did. If you own a General Motors vehicle, you're probably familiar with OnStar. ���� JFIF ` ` �� C I can see where a gamer or video watcher wouldn't want their screen over taken with an incoming call, but I have my car set as trusted bluetooth connection so the phone doesn't lock in the car. Found inside – Page 7... application in the infotainment unit that handles incoming calls • Access the subscriber identity module (SIM) through the infotainment unit • Use a cellular network to connect to the remote diagnostic system (OnStar) • Eavesdrop on ... when using the app it prevents incoming calls 2) location is sometimes frozen . A: If you have your Bluetooth phone paired and connected to the vehicle, you should hear a standard ring-tone through your vehicle speakers when you have an incoming call to your Bluetooth phone. Press the Push to Talk button, wait for the beep, and say "Pair Phone.". g: Press to answer incoming calls. When attempting to originate a call, calling service goes offline. Your every move will be supervised and you'll need to even request a schedule change to use the bathroom (which they'll reprimand you for later) Your breaks and lunches will be assigned to you - and if it just so happens that you work for 5 hours from your lunch to the end of the day . This scenario also includes incoming Bluetooth calls. But owners are responsible for adding a car's OnStar telephone number to the National Do-Not-Call Registry. Background App Refresh: This will ensure that the app will run in the background to detect a drive and crash event. The OnStar plan you call out is OK if a 100 minute plan is good for you, because the $15 a month also covers the base rate for the service itself, and free OnStar calls. 1 2 . "We work hand-in-hand with Verizon to deal with violators of the sanctity of the cockpit," he said. Things like Phone, Audio, Climate (if your vehicle has the Climate app) and more appear as apps on the home screen. Found insideHere is the crucible of an unprecedented form of power marked by extreme concentrations of knowledge and free from democratic oversight. The entire call with OnStar took less than 10 minutes. c: Press to decline an incoming call or end a current call. One brown wire is the mute for incoming calls. 3 . Still, OnStar takes robocalls seriously, Inch said. Another incoming call, and I don't recognize the number so I hit the hang up button. Intro -- Acknowledgments -- Contents -- Preface -- Chapter 1. To help you understand how to defend against these attacks, this book describes many new and leading-edge surveillance, information-gathering, and personal exploitation threats taking place today, including Web cam breaches, home privacy ... Press to mute or unmute the infotainment system. Found inside – Page 75When you receive an incoming call , your current radio programming will be interrupted and you'll hear the ringing tone . You answer by pressing the white dot button from the three OnStar buttons ( Figure 16-1 ) that are typically ... 8 . An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call. Yes I would like a full screen incoming call notification no matter what my screen I'm on, or at least the option to set that. I agree to receive emails from The Car Connection. /SA true indicate an incoming personal call. Found inside... new cars as well as car voice innovations; IBM's Embedded ViaVoice is used in General Motor's OnStar and other dashboard command systems. ... Some companies can direct up to 90 percent of their incoming calls to IVR systems (Fluss, ... We provide quick, convenient access to your personal information. OnStar Safety & Security Members receive the OnStar Guardian app as part of their plan. But we started to wonder: Is this a common problem? Found inside – Page 77555 In addition to GM's OnStar , Harman International manufactures a similar location - based system for BMW's 7 ... Each vehicle that is equipped with the Premium service has its own phone number for incoming and outgoing calls . Vehicle Support. Found inside – Page 36w WI !!!!!! ll'II / 1 , 1111111 Incoming ... you said it . * RSR GTE SQUEEZING MORE FROM THE TURBOCHARGED WUNDERKND ... No , forget that , a simple call to OnStar will unlock the car . How about the truth ? Bidrawn forgot to change the ... received. When you answer the phone, be warm, enthusiastic, and professional. Duchene is and at all times mentioned herein was an individual person residing in Ada, Minnesota. Push the OnStar button to attempt to contact an OnStar OnStar's Adam Denison said consumers who get robocalls via OnStar should call the operator and get credit for any minutes used by unwanted incoming calls. While it's a great idea to have emergency help and the option to make calls, many can hardly justify the $200-$300 . << © 2021 The Car Connection. - Within a few days, got a incoming automated call from OnStar saying basically "This call is a test from OnStar. << >> Cassette player: If your car has a cassette player, you can use a cassette adapter to connect your phone. Press to mute or unmute the infotainment system when not on a call. • Give OnStar Turn-by-Turn Navigation voice commands. Includes: Best Business Apps, Gadgets, Online Services - Social Media Secrets: Facebook, Twitter, Google+ - Advertising and PR on Any Budget - Online Marketing and SEO - IT Security Tips - How to Start Any Business Overnight "The one book ... /Subtype /Image More Support. When an incoming call is received, the audio system mutes and a ring tone is heard in the vehicle. If you call OnStar and activate it, you'll get a free trial for at least a month, a free mobile # for your vehicle, control of locks and remote start (if equipped) via your phone and Navi that displays directions in the center console. The other brown wire you tap to ground to set the volume of OnStar (yes, that part is a little cheesy). Press this ''DOT'' button to end a call to the OnStar advisor, or to cancel the call if you should press one of the other buttons accidentally. OnStar Turn-by-turn Off Route screen flashes or does not display when CD is playing X X 2. - A few days later, got an automated call from OnStar - automatically connected, no choice on my part - noting "to get the full benefits of OnStar, press the blue button." Appendix B:Stability Measures for Frequency Sources 665Appendix C:Free-Space Propagation Loss 669; About the Authors 675; Index 683; Mobile Communications Library. The "talking head" button is for making a call and other advanced voice commands for making outgoing calls. /Title (�� P I C 3 2 7 8 G O n S t a r - U n w a n t e d O r P h a n t o m P h o n e C a l l s) Recognition) on page 76 or "OnStar Overview" in the owner manual. Well thanks to Gram, Roger, and CSalmon! I was easily able to get the tray off using a 1/4" ratchet and 9mm socket (I. 2011 Malibu Bluetooth/onstar speker failure 1 Answer. Found inside – Page 133Smartphone apps, such as the OnStar RemoteLink app shown here, remotely start the engine, unlock doors, stream music through the ... Apps can program mobile devices to block incoming calls or text messages while the vehicle is moving. It may allow you to load directions through the App to the truck w/o calling OnStar each time. See Bluetooth (Overview) 0 61 or Bluetooth (Infotainment Controls) 0 61 and "OnStar Overview" in the owner's manual. My contacts were able to call my Volts and I would receive an OnStar voice stating "You have an incoming call." I actually got "spam" phone calls while driving my 2015 Volt. GM counts nearly 3 million OnStar subscribers. It's our policy to provide a local . This state will not recognize or receive incoming cellular calls. To end a personal call, press the phone button on the dial pad. Puzzling. Press to mute or unmute the infotainment system when . oor p: Press the five-way control to go to the previous or next menu in the . Five minutes later, we had another incoming call. You will hear a tone, followed by the announcement, ''Connecting to OnStar Emergency.'' Your call is given highest priority. We'll email you the latest automotive news every day. If you would like to access or ensure accuracy of your information, you can contact an OnStar Advisor from your car, call 1-888-4ONSTAR, or visit our website at www.OnStar.com. Customer Service Representative (Former Employee) - Warren, MI - October 14, 2014. When set to Enabled, new or incoming calls will be rejected with a busy signal. 9) is used to answer an incoming call or activate voice recognition with the infotainment system on some GM models. How do I block unwanted calls? Forwards incoming calls to another number when your number is busy. The other brown wire you tap to ground to set the volume of OnStar (yes, that part is a little cheesy). /Width 354 Call Forwarding - Busy Line. /Type /ExtGState The Car Connection is published by, 2022 Toyota Corolla Cross costs $23,410, but be ready to spend more, First drive: 2022 Infiniti QX60 finds its path with style and flair, 2022 Mazda CX-5 refreshed; AWD standard on all 2022 CX SUVs, First ride: Redesigned 2022 Subaru WRX tries to spell fun with C-V-T. Get the Web's best daily automotive newsletter! 2) /SMask /None>> Entertainment and Connections OnStar and Connected Services Driving and Performance Exterior Under the Hood. /SM 0.02 To be clear though.. this was not a mistake or oversight on OnStar's part, but rather a business decision made by OnStar not to provide 'incoming' call telephone numbers to subscribers. Press to mute or unmute the infotainment system when not on a call. Found insideThe book provides a comprehensive guide to vehicular social networks. The book focuses on a new class of mobile ad hoc networks that exploits social aspects applied to vehicular environments. or "OnStar Overview" in the owner's manual. Push or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor. Found insideA cohort of vehicles equipped withan “OnStar system” wireless telephone systembuilt intothe vehiclewas followed fromJune ... bytheoperators for the dayofthe accident and thesevendays before (times, durations, incoming oroutgoing calls, ... We did what we always did with robocalls, and hit the disconnect button. Found inside – Page 431A device that automatically routes incoming calls to an available attendant, typically found in a larger communications center having multiple call taker positions. ACN. ... The most well-known and established of these is OnStar. ALI. If hacking is new and you would like to mix cars and computers, this book gets you started with its introduction to the basics of car electrical systems. Call 800.288.2020 for agent assistance. Found inside – Page 617Google, Inc., released an e-mail service called Gmail, which searches for certain words in users' incoming messages, ... a 911 call, it can track the location of any other call as well (for more information, see www.privacyrights.org). The radio will display the first 1,000 contacts and the phone numbers for each contact including Home, Work, Mobile, and Other. To hear your OnStar Hands-Free Calling number, simply push the calling or voice command button in your vehicle. • Press to answer the call. Swipe left and right to view additional apps. The Paralysis Resource Guide, produced by the Christopher & Dana Reeve Foundation, is a reference and lifestyle tool for people affected by paralysis. I understand that I can unsubscribe at any time. /Type /XObject Press the Red OnStar button to mute a call while connected. Found inside – Page 202... ago when GM piloted the OnStar program in 1995 [46]. This market segment will certainly undergo a significant boost when the EU adopts compulsory installation of Automatic Emergency Call System (eCalls) (PE-COS 77/14) in 2017, ... How-to and Support Overview. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call. /ca 1.0 Place vehicle in Park. Found inside – Page 30... will trigger a done in cars — could save lives , claims wireless alert to OnStar's call center , where OnStar . ... and Ohio with cameras and software that analyze incoming traffic , providing a jump on likely food orders . Volume When connected to any Wifi network, calling fails. Found inside'Blown to Bits' is about how the digital explosion is changing everything. The text explains the technology, why it creates so many surprises and why things often don't work the way we expect them to. Dial *73 or 73#. All in one button: answer/reject/hand up/recall enable you seamlessly switch between incoming calls and music. Initially, the OnStar phone feature was a unique offering, and . My typical work day consisted of handle calls for GM/OnStar vehicles & most the customers we deal with on a daily basis on the team we tend to get to know . Typically the customer will hear the phone ringing in the vehicle. 6 0 obj "Incoming OPC Call" represents an event where the OnStar system receives an incoming personal call. endobj Next/Previous With the Audio screen displayed on the DIC, press or to seek the previous or next radio station or track. f5fstop, you can use your onstar line on your existing Verizon account and still get your 21% discount. Most importantly, emergency calls to a PSAP's administrative line may not receive the same priority as those placed through the dedicated 9-1-1 trunk line (i.e., native 9-1-1 calls). • Give OnStar Hands-Free Calling voice commands. Phone) 0 52 or "OnStar Overview" in the owner's manual. %PDF-1.4 See salaries, compare reviews, easily apply, and get hired. Push the OnStar button to attempt to contact an OnStar Same results. Each month, the number of those inquiries about possible robocalls is only in the "dozens," said Inch. Powered by - Designed with the Hueman theme, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window). Robocalls in cars not only add to driver distraction, they cost consumers money. Found insideThe automotive industry appears close to substantial change engendered by “self-driving” technologies. Key Features Recommended Maintenance Bluetooth Overview Account and Site Help. Vehicle PARTIES, JURISDICTION AND VENUE 4. /Filter /DCTDecode 3) Repeated claims of "wouldn't work until I cut the brown wire!" - not sure what that's about. Found insideThe Car Hacker’s Handbook will give you a deeper understanding of the computer systems and embedded software in modern vehicles. /Producer (�� Q t 4 . Favorite: When on a radio source, press to select the next 5. Notify me of follow-up comments by email. While talking on phone calls via the OnStar calling minutes or any of the phones we connected, inside the car, it sounded great . Press to mute/unmute the vehicle speakers. The push to talk button on the steering wheel (Fig. Hardest part of the install was unplugging the blue and purple connectors without breaking them. There are over 20 onstar careers waiting for you to apply! End Call/Mute Press to end or reject a call. Because only 1 out of 7 customers provides enough information to take further action, the number of verified robocall complaints monthly is in the "handfuls". OnStar also claims that it anonymizes GPS data before selling it to third parties, but this practice remains a privacy concern. Key Features Recommended Maintenance Bluetooth Overview Account and Site Help. After the one minute "window", the OnStar® system moves to the Sleep state. I have to shut off my car, go away, and come back for it to reset. DNC - to sign up for the National Do Not Call Registry. Tave tried using port 5060 and 5075 for SIP reg, also tried to force to TCP. oor p(1) (Previous or Next): This state will not recognize or receive incoming cellular calls. 7) Subject: Unable To Receive Incoming OnStar Or HFC (Hands Free Calling) Calls Models: 2002-2009 All GM Passenger Car and Light Duty Trucks Equipped with OnStar Generation 6.4, 6.11, 6.15, 7.0, 7.04, or 7.045 The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. The incoming call is not updated in the recent list X X X . Push or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor. Phone calls do have a slight distant sound for call recipients. The only way to answer a call is to press the phone button on the mirror. Call Waiting. To end a personal call, press the phone button on the dial pad. Found inside – Page 302They agreed to go forward with the project on an accelerated time schedule as long as the OnStar team could meet its ... your CD or radio will mute and the incoming call will be routed through the high - fidelity speakers associated ... The other side of the coin is.. when you place a call using OnStar Hands-Free Calling, your OnStar vehicle's phone number shows up on the receiving party's call display (i . By logging into the OnStar Family Link website, parents can see the real-time location of all the connected vehicles. I presume that incoming calls count on your minutes, too. The term "emergency medical dispatcher" is also a . A perky but insistent female voice from "Consumer USA" urged us to call an 866 number immediately for help reorganizing our finances. Found inside – Page 22Assist , BMW Munich , Germany ATX Technologies Dallas OnStar Troy , Mich . TeleAid , Mercedes - Benz Stuttgart ... In heavy traffic , for example , an incoming call might be diverted to an answering machine . “ If we were sophisticated ... Press to mute or unmute the infotainment system when not on a call. Found inside – Page 99... virtual drive is being tested by OnStar , the US company used by GM for its in - car emergency telematics service . ... and subjects you to every conceivable distraction from incoming mobile phone calls to annoying passengers . �� � } !1AQa"q2���#B��R��$3br� In other OnStar news, the service issued a press release yesterday citing all the helpful ways it can help protect you from the zombie apocalypse. (2) Call the OnStar operator as soon as possible by pressing the blue button, ask him or her to open a complaint over a possible robocall, and provide the information. OnStar advisor only if you have an emergency situation. Q: How do I answer an incoming call? OnStar advisor only if you have an emergency situation. Via powershell this would be: Setting this parameter lets you configure how incoming calls are handled when a user is already in a call or conference or has a call placed on hold. Press and hold to activate Bluetooth voice pass-thru. . Found inside – Page 461554 SSS In addition to GM's OnStar , Harman International manufactures a similar location - based system for BMW's 7 ... Each vehicle that is equipped with the Premium service has its own phone number for incoming and outgoing calls . Required fields are marked *. • Press to ignore a call. You can request a copy of information relating to your account or service event by calling 1-888-4ONSTAR. �� C�� Pb" �� Found inside – Page 39It also doubles up as a hands-free kit and even offers you the option to contact with an "OnStar Advisor" who will ... It boasts voice operated control features, which announces incoming calls and allows you to selectively accept or ... Insert the cassette end into the slot on the stereo, and then connect the other end (that looks like an auxiliary cable) to your phone. wor x(1) (Next or Previous): Press to change radio stations in audio mode or to go up or down in a list. (3) Before you hang up, ask the operator to credit your account for the minutes you spent on the call--so you don't lose any minutes you paid for. Working at Minacs under onstar you will have no access to email, internet, or even a clean source of water. Rate and review your car for The Car Connection. "When we can ID a robocall, we'll go back and get the facts and data, and chase them down.". Its Customer Care group receives 4 million calls a month from 6 million subscribers (out of 15 million OnStar-equipped vehicles). Press and hold to activate Bluetooth Voice Recognition/Siri Eyes Free. Found inside – Page 221är obligatie cations Act unnecessary due to the fact that the telematics calls can be conferenced between the call ... We recognize that individual PSAPs or a regional system of PSAPs may prefer continued routing of incoming calls from ... endobj The term "emergency medical dispatcher" is also a . Push to: • Make a call, end a call, or answer an incoming call. • Give OnStar Hands-Free Calling voice commands. Press to mute or unmute the infotainment system. This requires OnStar to constantly verify and update the directory. After the one minute "window", the OnStar® system moves to the Sleep state. Same thing with answering another incoming call. You also have caller id. Using the phone button on the OnStar 3-button assembly always uses the OnStar Hands-Free Calling 3 feature. I installed the 8.1 Onstar module (purchased from Roger, Canada) on Saturday. Found inside – Page 15OnStar already has some remote vehi but one that could bring them back to the telematics Fred Heiler calls Mercedes ' cle diagnostics in its ... An incoming call from that number tion and aftermarket auto sales channels . and editor . Requires the available Directions and Connections service plan. $4�%�&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz�������������������������������������������������������������������������� ? To stop receiving unwanted calls, text any of the keywords below to 611611: SPAM - to download the call block app. stream Found insideA resource for industry professionals and consultants, this book on corporate strategy lays down the theories and models for revitalizing companies in the face of global recession. And Inch says OnStar gets few complaints about robocalls. . The Command Center is a mission-critical part of OnStar operations and the nerve center for OnStar service to its subscribers. The America's Choice with OnStar plan lets customers use their Verizon Wireless plan minutes to make and receive calls on their handheld Verizon Wireless phones and OnStar in-vehicle phones and drivers can simply transfer incoming calls from their Verizon Wireless handset to the embedded phone in their OnStar-equipped General Motors vehicle. When you hear "OnStar ready," say "My number." If you don't hear your number, please push the blue OnStar button for an Advisor or call us at 1.888.4ONSTAR (1.888.466.7827), and we'll provide it. There we were, driving along in our 2012 Chevrolet Sonic test car, when it spoke to us. How-to and Support Overview. Phone calls and music playback may not be supported or may be limited. • Press to answer an incoming call when another call is . Vehicle Support. I have used both of my Volts for getting onto the internet and the speed was satisfactory. I did recently learn if I press my onstar button, then that will stop the ringing as well.-Once you answer an incoming call then all calls after on bluetooth do not work. But that example may be far from the only such case. Press the White OnStar button to answer an incoming call. I can call, but have to switch to speaker phone to speak. 20 onstar jobs available. Found inside – Page 126Some of the newest OnStar services will offer concierge services to allow drivers to order tickets and gifts ... automatically muting the AM / FM radio or pausing the cassette or CD player until any incoming or outgoing calls are ... 3. Last modified November 22, 2016, Your email address will not be published. To answer an incoming call, push the phone buttonon your dial pad and begin typing on the TTY device. 3, this event would correspond to COM2 306 receiving an incoming personal call. 2. Time for Summer Camping with your Vehicle. The Bluestar uses the built-in OnStar mic and the car's speakers. OnStar and Verizon took joint legal action against one insistent robocaller, he said, a credit and collections agency. Your voice on the phone is sometimes the only impression of your company a caller will get. a call, interact with the available Bluetooth ®, OnStar , or navigation system (if equipped). Call Management: These permissions allow you to answer an incoming call without the connected OnStar Guardian app call ending (Android only). New onstar careers are added daily on SimplyHired.com. Read the vehicle Owner's Manual for important feature limitations and information. One brown wire is the mute for incoming calls. To handle surges in incoming customer support calls, Onstar uses Interactive Voice Response Systems (IVR's) to handle large volume of incoming customer calls.
Sprained Foot Treatment, Water Bath Canning Times For Tomatoes, Does Paranormal Cirque Use Animals, Uninstall Web Media Extensions, How Can Recalcitrant Organic Compounds Be Removed From Wastewater, Instant Structures Mod Mcpe, Uninstall Web Media Extensions,