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English By August, we noticed it wasn't cooling anything. Be the first one to find this review helpful. Would I purchase another Frigidaire product or recommend? During one of the proposal they say to use the live chat, but their web page doesn't have a live chat . The repair person contacted me prior to coming and said he could not come into a business location. End to end, this thing is a TOTAL mess. So therefore, I barely can use the space in my freezer. Limited and Unhelpful Website for AccessoriesI am looking to buy a griddle for my Frigidaire stovetop. Either way, Frigidaire is a bad company that does not stand behind its products. The Frigidaire FPSS2677RF is a good family refrigerator with a lot of grocery storage space and adjustable shelves to accommodate large food items. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I purchased a dehumidifier in September 2011 that worked fine when I first got it. Seven (7) service calls in less than 3 years. After three separate attempts to contact Frigidaire's support and after waiting a total of three weeks, I never heard a single thing back. I contacted Frigidaire for warranty claim. They are crap, their warranty relies on "certified" repair people to come out and those repair people are scamming. They do not stand behind their products. !I purchased the worst fridge ever!!!!!! Initial Frigidaire complaints should be directed to their team directly. Hello Select your address All. To add to frustration with Frigidaire, the Frigidaire Refrigerator purchased in 4/2020 and installed to be used at same time (6/2020) now has a malfunctioning freezer. Then frost developed on the coils. I ordered it. Need to talk to a representative? I was told that the rebate is the only offer. It has an uncanny ability for food preservation, able to keep a steady temperature hour after hour. Zip code . I called to ask which griddle would work with my specific model stove (again Frigidaire accessory to go with a Frigidaire stove). The freezer had no water line filter, and the removal of the bottom drawer is super hard. After pushing around 14 buttons to get to a person, I have had them hang up on me, cancel my service twice without notification and now I have to wait for a month to get a tech out to look at it. Get buying tips about Appliances delivered to your inbox. To reach a service team member, you can contact to their customer care number. I called to give the specifics of my circumstance and was offered no help to remedy it and only heard the same company policy repeated over and over again. I asked them to send me a replacement so that I would not loose on the sales tax. They literally would not let me even wait for a rep through the 800 number. www.frigidaire.com. I now have to go out of pocket to ship back a 15 lb griddle because they are unable to "guarantee" that it will be compatible. Only to be told that my appliance is over 10 years old, which was verified prior to me purchasing the warranty, and someone entered the incorrect date of purchase for the warranty. We have had to replace the door handle already, it has a weak point near its upper mount. 5.0 out of 5 stars Cozy. Oldest. In May of 2020 the unit failed. The most important one, the middle, in which, they claim they cannot fix. I was now left with a dehumidifier that was a piece of junk- only 20 months after I had purchased it. It might not be a Sub-Zero or a Viking, but this fridge will add a touch of class to your kitchen while not letting your milk spoil early. All they would do is schedule a repair person to come out and I would have to pay them to come out and I would have to pay for any repairs. Service company working for Frigidaire would replace once I pulled out oven from wall to make accessible. Satisfied. This refrigerator was barely even used and the compressor should not have gone bad in five months. Give us a few details and we’ll match you with the right pro. $400 later and I have ice that won't come out the door. Frigidaire HVAC Reviews | Consumer Ratings – Here you will find a listing of all the products for Frigidaire HVAC equipment reviews and ratings. I called in advance to avoid being in this situation. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Top reviews. It was obviously defective or the product is just crap. My Frigidaire EFR177-BLUE retro-styled mini-fridge arrived missing screws, and it's the handle. Within the first 9 mos. ConsumerAffairs is not a government agency. It would not get cold.I called Frigidaire and the customer service person looked everything up and said it was covered under the warranty and she scheduled a repair person to come out. the right Interior side of the fridge cracked. The shelves are flimsy and crack easily. Read helpful reviews from our customers. Who approved this model anyways? This is after waiting a month for all of the other cancelations and difficult communications to unravel. I live on the South Pole and I'm going inside this thing every time I need to warm up. Average Customer Rating. In 2017, I purchased a three year extended warranty to mitigate my risks of having purchased a faulty unit. Read helpful reviews from our customers. The missing parts were only the beginning. I was told that they cannot send me one because I bought it through Amazon.ca. Now- 10 months later, I've been working with Frigidaire/Electrolux warranty repair and it is a NIGHTMARE. Marcel Nault 2 reviews. Stainless French Door Refrigerator at Amazon.com. Recently purchased a replacement top freezer refrigerator. After just getting off the phone with Frigidaire, they just prove to me they are not a reputable company I will continue my business with. There seamed to be a problrem with some units, in that they ceased functionning after a few years. I'll never buy another Frigidaire product again. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Understand, but to get sarcastic on chat. Find helpful customer reviews and review ratings for Frigidaire Gallery FGHB2868TF 26.8 Cu. Due to COVID, they would not come out for 3 months. Frigidaire will not do anything when I tell them that the repair people are lying saying that they are coming out with parts. To add insult to injury, you can't provide a receipt for my refund and we have to wait 5-7 business days for it. Unsubscribe easily. Advised if this doesn’t work contact mfg. Very good 4.6 (27) Very good 4.6 (27) Responds quickly. The packaging was different from the original one sold by Amazon.ca, suggesting that the replacement was not a new replacement. 2nd fridge that the ice maker failed, it's only 1.5 years old but out of warranty. I explained that it was only in a small kitchen and had less use than if it was at my residence. A small leak developed - water was on my basement floor. That's a testament to Frigidaire's designers, who resisted the urge to artlessly mimic a ten-year-old Viking or Wolf. FAQ. Frigidaire have a customer service Grade of F. When contacting customer service they refused to let me speak to a supervisor, or provide an email address where I could send my concerns. Our Verdict. In case you’re outside of the manufacturer’s warranty or looking for genuine Frigidaire FGIH3047VF Induction Range replacement parts, you can visit the Frigidaire parts site to find an authorized Frigidaire service provider or parts distributor near you. How do I know I can trust these reviews about Frigidaire? Don't waste your money on this overpriced pile of junk! Thumbtack; Home Improvement; Frigidaire Repair; 1. Discounts available. They refused to replace the fridge and repaired it by placing an ugly tape on the side of the fridge. I purchased the worst fridge ever!!!! I contacted Frigidaire warranty and they said that they could not initiate any warranty claim with me providing the initial receipt from LOWES. Login; Signup; Frigidaire Customer Service . Top 10 frigidaire repair services near you. They have not even looked at the damaged frig?! My advice is go with ANY BRAND OTHER THAN FRIGIDAIRE AND AMAZON.
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